Frequently Asked Questions

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NanyCrafts.com is an online platform dedicated to offering a wide range of customized and personalized items, including t-shirts, baby bodysuits, and baby gifts. Our products are designed with care and attention to detail to provide you with unique and meaningful gifts.

To place an order, simply browse our selection of products and add the items you want to your cart. Once you've finished shopping, proceed to the checkout page. Follow the steps to provide your shipping and payment information. Review your order, and then click "Place Order" to complete your purchase.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), Square, and other secure payment options. Your payment information is always kept secure.

The delivery time depends on the product and your location. Most of our products are made to order, so please check the product description for estimated production and shipping times. You can also choose your preferred shipping method during checkout.

We offer free standard shipping on all orders within the United States. Expedited shipping options are available for an additional fee.

Yes, we ship internationally. However, shipping rates and times vary depending on the destination country.

We accept exchanges within 30 days of purchase as long as the item is in its original condition with tags attached. We do not cover the cost of return shipping unless the item is defective or we made an error with your order.

If your event date is nearing, please contact us before placing an order. It may be necessary to upgrade the shipping method to Express Service. If you do not notify us before placing an order of your nearing event date, we will process it under normal production timelines.

We will not be held liable for orders arriving after your event date if you do not provide advance notice.

No worries though - we can usually handle rush orders. Just ask us!

Please refer to our Return and Refund Policy for detailed information about our return and refund procedures, including eligibility and timeframes

Many of our products can be personalized or customized. Check the product descriptions for details on personalization options, such as engraving, embroidery, or custom designs.

We take great care to ensure the quality of our products. In the rare event that you receive a damaged or defective item, please contact our Customer Service team within 5 days of receiving the product for assistance.

You can reach our Customer Service team via email at sales@nanycrafts.com or by using the contact form below, or DM's in our social media platforms. We strive to respond to all inquiries promptly.

We may offer discounts for bulk or wholesale orders. Please reach out to our Customer Service team to discuss your specific needs and receive a quote.

To stay informed about our latest products, promotions, and updates, consider subscribing to our newsletter. You can do so by entering your email address on our website's homepage or down below.

If you have any other questions or require further assistance, please don't hesitate to contact our Customer Service team. We are here to help!